Privacy Policy

Introduction

QaNutri is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Schedule consultations or appointments
Communicate with us via email or phone
Subscribe to our newsletter or updates

This information may include your name, email address, phone number, and any other details you choose to provide.

Health Information

During consultations, we may collect information about your dietary habits, health goals, lifestyle factors, and other relevant details necessary to provide nutritional guidance. This information is treated with the highest level of confidentiality.

Technical Data

We automatically collect certain information when you visit our website, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To provide nutritional consultations and services
To respond to your enquiries and communicate with you
To schedule and manage appointments
To improve our website and services
To send educational content and updates with your consent
To comply with legal obligations
To protect against fraudulent or illegal activity

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure data storage systems
Encryption of sensitive information
Access controls and authentication procedures
Regular security assessments

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or respond to lawful requests
To protect our rights, property, or safety, or that of others
With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restrict processing of your data
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Health and consultation records may be retained for up to seven years in accordance with professional guidelines.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

QaNutri
14 Riverside Lane
Bristol BS1 4QD
United Kingdom
Phone: +44 117 284 6237
Email: [email protected]